Explore some frequently asked questions below to learn more about my services, pricing, and how I can assist you with your next project.
- Do you offer free estimates?
- Yes! Simply contact me by phone, text, or email with the details about your project and I will be happy to schedule a free estimate.
- Can you provide an estimate by phone or email?
- I prefer to make an on-site inspection before providing an estimate, but there are some cases where photos of the project area will suffice.
- How close are your estimates to the final price?
- I tend to over-estimate, which helps accomodate unexpected situations. However, often my customer gets a lower final bill than they expect. Otherwise a +/- of 10% is common.
- What payment methods do you accept?
- You can pay your invoice by Interac e-Transfer, cheque, or cash. Payment is due upon completion of the job.
- Do you charge HST on your services?
- Yes, HST is charged on my labour, but not on transfer fees for disposing of the wood waste.
- Do you provide tree/chainsawing services year-round?
- No. Because of the weather in the Kenora region that I work in, my season is roughly from May through October.
- What do you do with the wood waste?
- Depending on your preference, I can haul branches and wood waste away, or you may wish to keep the wood for firewood. I can cut the felled wood to length, but don't offer splitting.
- Can you consult on tree health?
- Yes, you can bring me to your site to advise on tree health. I am also a forest technician, and can offer insight into managaing the trees/forest on your property.
- Do you offer emergency services?
- Yes. During my season I can often get on-site within a few hours of contact to deal with emergencies.
- Do you offer dangerous tree removal?
- Yes. If you have a tree with a bad lean or located dangerously near buildings I can help. If you have a concern, feel free to send a photo when you get in touch.
- Do you remove stumps of felled trees?
- No, I do not provide stump removal or stump grinding. I will cut the felled tree as a low as possible.
- Do you uses spurs when climbing trees?
- Yes, but only when climbing trees that are being removed.
- How experienced are you?
- I have been providing chainsawing services for 15+ years, and have a background as both a paramedic and as a forest technician. As an ISA Certified Arborist, I am required to re-certify through continuing education every 3 years.
- Do you clean up the site after a project is done?
- Absolutely. I always thouroughly clean up my work area by raking, sweeping, and blowing debris.
- Do you charge dumping fees?
- Yes. Transfer fees are charged in addition to labour and time, and are itemized on your final invoice.
Have another question?
If you have a question that hasn't been answered above, please just contact me directly. I will be happy to assist you!